When smiley emoticons were
first created they were warmly received. Smiley
emoticons are those cute little smiles faces
that you add to your e-mail, blog posts or any
other online correspondence. Initially, the
idea of being able to back up what you were
saying with a creative face that helped to
reinforce the conversation was helpful.
If you think about emails you have read in the past, there
may have been some that were a little confusing about their
meaning. Since the words are typed, you may not have known if
they were meant as a joke, or an insult. Putting a little
laughing smiley at the end of the sentence would let the person
reading it know that the thought was meant to be funny and make
them smile.
In addition to being a part of emails and blogs, smileys
also became a quick way to convey a feeling in text messages,
where people are often charged by the character used in the
message. Typing ': )' is much quicker and involves fewer
characters than typing out the words "I am happy".
Initially, these emoticons were great additions to online
correspondence. They were a fun and colorful bonus to an
e-mail, text message or blog post.
They were fun and harmless, right? Just a cute little thing
to put on an e-mail or blog post?
Then something happened. Instead of being an accent to a
correspondence it seems that smiley emoticons became just as
much a part of communication as words themselves.
This is where some people say the emoticons went to the dark
side and started to become more problematic than cute.
While in casual correspondence smileys are cute and fun,
some people seem to not know when they are too much and where
they should be left out.
More and more companies are finding professional
correspondence from employees or even those who want to apply
for a job filled with these smiley emoticons.
It seems the smileys have become such a major part of the
lexicon of teens and those in their early 20’s they don’t know
when it’s time to leave the smileys behind and put forward a
professional appearance.
Many companies are being forced to start from scratch with
their employees, showing them what’s appropriate and what’s not
in professional correspondence, seemingly taking things back to
elementary school, all because of emoticons.
This kind of lack of control with smileys has some people
wondering if they were a good thing or a bad thing to have been
created.
The answer may be some of each. While smileys can in fact be
a great way to make sure you have clear communication in a
friendly e-mail to family or acquaintances, the importance is
making sure that people learn the difference between
professional and casual conversation and when it’s ok to add
fun smileys to those messages. Casual correspondence is free
game, but keep smiley emoticons out of anything that is meant
to be professional.